Privacy Policy

Last updated: October 1, 2026

1. General Provisions

This Privacy Policy describes how Individual Entrepreneur IUGAI V.A. (hereinafter referred to as "MWZR", "we", "us", or "the Operator") collects, processes, stores, and protects personal data when you visit or use our website https://mwzr.ru.

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the Russian Federal Law No. 152-FZ on Personal Data, and other applicable privacy regulations.

This Policy applies to all visitors, customers, and other individuals who interact with our website and services.

2. Personal Data We Collect

Depending on your interaction with our website, we may collect the following categories of personal data:

2.1. Personal identification and contact information:

  • First and last name;
  • Email address;
  • Phone number;
  • Billing address;
  • Shipping address;
  • Country, city, and postal code.

2.2. Order and transaction information:

  • Order details and purchase history;
  • Products selected or purchased;
  • Payment status and transaction references;
  • Delivery information;
  • Refund and exchange records where applicable.

We do not store complete payment card details or security codes on our website when payments are handled by external payment providers.

2.3. Technical information:

  • IP address;
  • Browser type and version;
  • Device and operating system information;
  • Language and regional settings;
  • Website activity and usage information;
  • Cookies and similar technologies.

2.4. Communication information:

  • Messages and inquiries sent to us;
  • Information provided when contacting customer support;
  • Records of communications relating to orders and services.

2.5. Marketing preferences:

  • Email subscription preferences;
  • Marketing consent records, where applicable;
  • Unsubscription and communication preferences.

3. Purposes of Personal Data Processing

We collect and process personal data for the following purposes:

3.1. Order processing and fulfillment

To receive, confirm, prepare, and process orders, communicate with customers, and provide information about purchases.

3.2. Payment processing

To facilitate payments, verify transactions, process refunds, and prevent fraudulent activity through authorized payment service providers.

3.3. Shipping and delivery

To arrange shipment, provide delivery details, coordinate with courier and postal services, and enable delivery tracking where available.

3.4. Customer support

To respond to inquiries, resolve issues, provide assistance, and communicate with customers regarding their orders.

3.5. Legal and regulatory compliance

To fulfill applicable legal obligations, including accounting, tax, consumer protection, and other regulatory requirements.

3.6. Website operation and security

To maintain website functionality, protect against unauthorized access, detect fraud, and ensure the security of our services.

3.7. Website improvement and analytics

To understand website performance and user interactions and improve our services, subject to applicable legal requirements and cookie preferences.

3.8. Marketing communications

To send promotional messages, offers, and product updates where permitted by applicable law and, where required, with your consent.

4. Legal Bases for Processing

Where the GDPR applies, we process personal data on the following legal bases:

  • Contractual necessity: processing necessary to fulfill an order or take steps requested by you before entering into a contract.
  • Legal obligations: processing necessary to comply with applicable laws and regulations.
  • Legitimate interests: processing necessary for our legitimate interests, such as website security, fraud prevention, and service improvement, provided these interests do not override your rights and freedoms.
  • Consent: processing based on your freely given consent, where required, including certain marketing activities and the use of non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Sharing of Personal Data

We do not sell your personal data to third parties or disclose it to unrelated third parties for their own independent marketing purposes without an appropriate legal basis.

However, we may share personal data with service providers when necessary to operate our website, process orders, and provide our services.

These service providers may include:

5.1. Payment service providers

We share relevant information with payment systems and payment service providers to process transactions, verify payments, prevent fraud, and issue refunds.

5.2. Shipping and delivery providers

We may provide your name, phone number, email address, shipping address, and relevant order details to postal operators, courier services, logistics companies, and other delivery partners to fulfill and deliver your order.

5.3. Website hosting and technical service providers

We may use hosting providers, infrastructure services, security providers, and technical support services necessary to maintain and protect our website.

5.4. Analytics and marketing service providers

Where permitted by applicable law and your preferences, we may use analytics and marketing tools to understand website usage and measure the effectiveness of our communications.

5.5. Legal and public authorities

We may disclose personal data where required by law or where necessary to protect our legal rights, prevent fraud, or respond to lawful requests from competent authorities.

Our service providers may process personal data only for purposes connected with the services they provide or as otherwise permitted by applicable law.

6. International Data Transfers

As MWZR serves customers internationally, personal data may be transferred to or processed in countries other than the country in which you reside.

Where required by applicable law, we use appropriate safeguards for international transfers of personal data.

Where the GDPR applies, these safeguards may include:

  • Transfers to countries covered by an applicable adequacy decision;
  • Standard Contractual Clauses approved by the European Commission;
  • Other legally recognized transfer mechanisms or applicable exceptions.

International transfers involving personal data processed under Russian law are subject to applicable Russian legal requirements, including requirements concerning cross-border data transfers and any required notifications.

Personal data may be transferred to payment providers, delivery services, and other service providers when necessary for the purposes described in this Policy.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods depend on the type of information and the purpose of processing.

  • Order and transaction records may be retained for the periods required by applicable accounting and tax laws.
  • Customer support communications may be retained for as long as necessary to handle inquiries and related claims.
  • Marketing data may be retained until you unsubscribe or withdraw your consent, subject to applicable legal requirements.
  • Technical and security records may be retained for a limited period necessary to protect the website and investigate security incidents.
  • Cookie information is retained according to the relevant cookie's duration and your consent preferences, where applicable.

When personal data is no longer necessary, we will delete or anonymize it, unless its retention is required by law.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential functions, remember preferences, analyze website usage, and improve our services.

Cookies may include the following categories:

8.1. Strictly necessary cookies

These cookies are required for essential website functions, including security, shopping cart operation, checkout, and other necessary technical features.

8.2. Functional cookies

These cookies may remember your preferences, such as language and regional settings, to improve your browsing experience.

8.3. Analytics cookies

These cookies help us understand how visitors interact with our website, identify technical issues, and improve website performance.

8.4. Marketing cookies

These cookies may be used to measure advertising effectiveness, understand interactions with promotional content, or personalize marketing where permitted by law.

Where required by applicable law, non-essential cookies will only be activated after you provide consent.

You may manage your cookie preferences through the available cookie settings interface. You can also configure your browser to block or delete cookies. Please note that disabling certain cookies may affect website functionality.

You may withdraw or change your cookie consent at any time through the available cookie settings interface, where applicable.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Right of access: to request information about the personal data we process and obtain a copy where applicable.
  • Right to rectification: to request correction of inaccurate or incomplete personal data.
  • Right to erasure: to request deletion of personal data where the legal conditions for deletion are met.
  • Right to restriction: to request restriction of processing in certain circumstances.
  • Right to data portability: to receive certain personal data in a structured, commonly used, machine-readable format where applicable.
  • Right to object: to object to certain types of processing, including direct marketing and processing based on legitimate interests where applicable.
  • Right to withdraw consent: to withdraw consent where processing is based on consent.
  • Right to lodge a complaint: to contact the relevant data protection authority.

To exercise your privacy rights, contact us at info@mwzr.ru.

We may need to verify your identity before responding to certain requests. Some requests may be subject to legal exceptions, including obligations to retain transaction records.

10. Additional Information for California Residents

If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our business, you may have additional rights regarding your personal information.

Depending on the circumstances, these rights may include:

  • The right to know the categories and specific pieces of personal information collected about you, subject to applicable limitations.
  • The right to request deletion of personal information, subject to legal exceptions.
  • The right to correct inaccurate personal information.
  • The right to opt out of the sale or sharing of personal information, where applicable.
  • The right to limit certain uses and disclosures of sensitive personal information, where applicable.
  • The right not to receive discriminatory treatment for exercising your privacy rights.

The categories of personal information we may collect include identifiers, customer records, commercial information, internet or electronic network activity, and other information described in this Policy.

We use and disclose these categories for the purposes described in this Policy, including order fulfillment, payment processing, delivery, customer support, website security, and service improvement.

We do not sell personal information for monetary consideration. If our use of third-party advertising or analytics technologies constitutes "sharing" under applicable California law, you may have the right to opt out of such sharing.

California residents may submit applicable privacy requests by contacting us at info@mwzr.ru.

11. Children's Privacy

Our website is intended for general customers. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

Where applicable law requires parental consent or imposes additional restrictions on processing children's personal data, we will comply with those requirements.

If you believe that a child has provided personal information to us in circumstances where such processing is not permitted, please contact us at info@mwzr.ru.

12. Data Security

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.

These measures may include access controls, secure connections, security monitoring, and appropriate arrangements with service providers.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of personal data.

In the event of a personal data breach, we will take appropriate measures and provide notifications where required by applicable law.

13. Third-Party Websites and Services

Our website may contain links to external websites or services, including payment pages and delivery tracking services.

Such third-party services operate under their own privacy policies and terms. We do not control their privacy practices and are not responsible for the content or data processing practices of websites that we do not operate.

We encourage you to review the relevant privacy policies before providing personal information directly to third-party services.

14. Marketing Communications

Where permitted by applicable law, we may send promotional emails, product updates, and other marketing communications if you have subscribed or otherwise provided the required consent.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the relevant message or by contacting us at info@mwzr.ru.

Unsubscribing from marketing communications will not prevent us from sending essential messages relating to your orders, payments, deliveries, or customer support.

15. Applicable Laws

We aim to comply with applicable data protection and privacy laws in the countries and regions in which our services are offered.

Depending on your location, additional rights and requirements may apply under local legislation, including:

  • The European Union General Data Protection Regulation (GDPR);
  • The United Kingdom General Data Protection Regulation and applicable UK privacy laws;
  • Applicable ePrivacy rules concerning cookies and electronic communications;
  • The California Consumer Privacy Act and California Privacy Rights Act;
  • Other applicable United States state privacy laws;
  • The Russian Federal Law No. 152-FZ on Personal Data;
  • Other applicable national data protection and privacy legislation.

Where local law provides additional mandatory rights or protections, those provisions will apply to the extent required.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, technologies, or legal obligations.

The latest version will be published on this page with an updated revision date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

17. Contact Information

If you have questions about this Privacy Policy, our personal data processing practices, or wish to exercise your privacy rights, please contact us:

Individual Entrepreneur IUGAI V.A.

Website: https://mwzr.ru

Email: info@mwzr.ru

For privacy-related requests, please include "Privacy Request" in the subject line of your email.